Privacy Policy
Effective Date: December 19, 2025
Last Updated: December 19, 2025
Prints Matrix (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.printsmatrix.com or interact with our services.
This policy is designed to comply with applicable privacy laws in the United States and Canada, including but not limited to:
- California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA)
- Other applicable U.S. state privacy laws
- Personal Information Protection and Electronic Documents Act (PIPEDA – Canada)
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that identifies or relates to an individual, such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment-related details (processed securely by third-party payment providers)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs and interaction data
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use collected information to:
- Process orders and payments
- Communicate order updates and support responses
- Improve website functionality and services
- Prevent fraud and ensure platform security
- Comply with legal and regulatory obligations
We do not use personal information in a misleading or deceptive manner.
3. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and usage trends
- Improve marketing performance and ad relevance
You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features.
4. Advertising & Analytics
We may use third-party advertising and analytics services (such as search engine or advertising platforms) to understand website performance and display relevant ads.
These providers may collect non-identifying information using cookies or similar technologies. We do not sell personal information for advertising purposes.
Advertising activities are conducted in accordance with applicable platform policies and privacy laws.
5. How We Share Information
We may share information only when necessary, including with:
- Payment processors (for secure transactions)
- Shipping and logistics partners
- Website hosting and analytics providers
- Legal or regulatory authorities when required by law
We do not sell personal information to third parties.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no online system is 100% secure, we take appropriate steps to reduce risks of unauthorized access, misuse, or disclosure.
7. Your Privacy Rights (U.S. & Canada)
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of certain data processing activities
- Request information about how your data is used
California Residents (CCPA/CPRA)
California residents may request:
- Disclosure of data collected
- Deletion of personal information
- Confirmation that personal data is not sold
Canadian Residents (PIPEDA)
Canadian users may request access to or correction of personal information in our control.
To exercise your rights, contact us using the details below.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes
- Comply with legal requirements
- Resolve disputes and enforce agreements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Users are encouraged to review third-party privacy policies separately.
10. Children’s Privacy
Prints Matrix does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Prints Matrix
📍 Address: 95 Broadacre Dr, Kitchener, ON N2R 0S5, Canada
📧 Email: support@printsmatrix.com
🌐 Website: www.printsmatrix.com